Desktops and laptops have two types of keyboards: virtual/on-screen and physical. It seems that you are using a Lenovo laptop for professional and personal use. Things can get critical when the physical keyboard Lenovo not working. In this type of scenario, the virtual keyboard comes in handy. 

Recently, most Lenovo laptop users have been facing this issue. There are many reasons behind the issue, and one of them is the locked keyboard. Furthermore, corrupted drivers, issues in the system software are some of the additional reasons. Before moving on to the main solutions, you must look at the basics. 

The Basic Troubleshooting Steps

Restart the laptop and check whether the issue still persists or not. On the other hand, if your system is in Sleep mode, close all the programs and shut it down properly. After some time, press the Power button and start the computer normally. Lastly, the process of disconnecting all the USB devices from the system is worth a try. In this step, you need to restart the computer. 

The Best Possible Solutions 

Here are some of the best and effective solutions that will help you eliminate the Lenovo keyboard not working. Moreover, the solutions/methods that are mentioned below will also remove other software issues as well.

Solution 1: Troubleshoot the Entire System

Software glitches can lead to keyboard Lenovo not working. So, you have to take the help of the built-in troubleshooting wizard to fix the keyboard. Navigate to the Settings or Control Panel. In the search bar, type “Troubleshoot”. When the list of options appears, scroll down to find the “Keyboard” option. You will find the “Run the Troubleshooter” underneath the Keyboard option. Click on it to start the process, which will take some time to complete. After that, close the troubleshooter and check whether the keyboard is working correctly or not. 

Solution 2: Remove Multiple Keyboards

When you connect an external USB for heavy typing jobs, a priority conflict might occur between the external and dedicated keyboards. As a result, Lenovo keyboard not working might take place. So, detach the external USB and restart the system. When the boot and application time is over, open Notepad and type anything, you want to test. 

Solution 3: The New Keyboard Drivers

Outdated or corrupted drivers can result in the keyboard Lenovo not working. So, to update the keyboard drivers, you need to press the Windows key and X and open the Device Manager. From the list of all the installed devices, find the Keyboard option. Right-click on it and update the drivers. The process might take some time. After that, restart your system to make the changes effective. 

Solution 4: Make Changes in the Keyboard Filter Settings 

Somehow, if any alteration occurs in the keyboard filters, then keyboard Lenovo not working might take place. So, you need to access the Settings and navigate to the Ease of Access. Click on Keyboard and turn on the Toggle button. After that, check the box that is present near the toggle button. Close the Settings. Hopefully, the physical keyboard will now work properly. 

Solution 5: End the CTF Loader

If you want to force stop any ongoing operations, the Task Manager will come in handy. Right-click on the taskbar, and you will be able to find it. With the help of the Task Manager, you have to close the Collaborative Translation Framework loader. This feature might be causing some issues with the dedicated keyboard. That is why the keyboard Lenovo not working. After closing the feature, you have to close the Task Manager too. Hopefully, now the dedicated keyboard will work. 

Solution 6: Format and Restore the Computer 

Wiping out all the data from the system will also delete all the corrupted logs and system files. There is a fair chance that the dedicated keyboard will start working normally. A bootable storage device is necessary for this process. Insert it into your computer and restart. After that, the device will load all the necessary files from the storage device. Follow the step-by-step instructions and complete the format and re-installation process. 

Final Solution  

It seems that none of the processes quite worked to eliminate the keyboard Lenovo not working. So, your final solution is to seek help from professionals. Grab all the documentation along with the device and its accessories. Rush to the authorized service centre and submit the device. The experts will analyze the device and will tell you all the details. If the Lenovo laptop is within the time span of its international warranty, then you don’t have to provide any charges.